Privacy policy

Privacy Policy

At Trend Stride, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, create an account, or make a purchase.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

Full name
Email address
Phone number
Billing address
Shipping address
Payment details (processed securely by third-party payment providers)
Order history
Customer support communications

Automatically Collected Information

When you browse our website, we may automatically collect:

IP address
Browser type and version
Device information
Operating system
Pages viewed
Products viewed
Time spent on pages
Referring website
Approximate location based on IP address

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Verify payments
Provide customer support
Send order confirmations and shipping updates
Improve our products and website
Personalize your shopping experience
Detect fraud and prevent unauthorized transactions
Comply with legal obligations
Send promotional emails if you have chosen to receive them

3. Cookies and Similar Technologies

Trend Stride uses cookies and similar technologies to:

Remember your preferences
Keep items in your shopping cart
Improve website performance
Analyze website traffic
Measure marketing effectiveness
Provide relevant advertising

You can control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

4. How We Share Information

We do not sell your personal information.

We may share limited information with trusted service providers when necessary to operate our business, including:

Payment processors
Shipping carriers
Order fulfillment and dropshipping suppliers
Email service providers
Marketing platforms
Analytics providers
Fraud prevention services

These partners only receive the information necessary to perform their services on our behalf.

5. Payment Security

All payment transactions are processed securely through trusted third-party payment providers.

Trend Stride does not store your complete credit or debit card information on our servers.

6. Data Security

We use commercially reasonable administrative, technical, and physical safeguards to help protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Although we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

7. Marketing Communications

If you subscribe to our marketing emails, we may occasionally send:

Promotions
Product launches
Special offers
Store updates

You may unsubscribe at any time by clicking the "Unsubscribe" link included in our emails.

8. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

Access the personal information we hold about you.
Request correction of inaccurate information.
Request deletion of your personal information where permitted by law.
Object to or restrict certain processing activities.
Opt out of marketing communications.

To exercise these rights, please contact us using the information provided below.

9. Children's Privacy

Trend Stride is intended for individuals who are at least 13 years of age.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.

10. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, policies, or content of external websites. We encourage you to review their privacy policies before providing personal information.

11. Data Retention

We retain personal information only for as long as necessary to:

Complete your orders
Provide customer support
Meet legal, tax, and accounting obligations
Resolve disputes
Enforce our agreements

When information is no longer required, it will be securely deleted or anonymized where appropriate.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or operational practices.

Any updates will be posted on this page with a revised Effective Date.

Your continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Store Name : Trend Stride

Address: 421sioux dr,cheyenne,wyoming 82009 united state

Phone: +18559291328

Email: support@trendstride.shop

Business Hours: Monday–Friday, 9:00 AM – 6:00 PM (Eastern Time)

Response Time: Within 24–48 Business Hours

We are committed to protecting your privacy and maintaining your trust every time you shop with Trend Stride.